We thank the folks at our European travel agency for a great two-week trip through Austria and Switzerland.
Prior to preparing an itinerary, our agent carefully asked us about our travel preferences. She then suggested interesting places and activities, and drafted an summary itinerary for our review. Upon our payment, the agency provided specific travel plans - trains, hotels, tours, other activities, restaurants, and music performances. The trip included a great mix of urban activities (tours, museums, city walks) and scenic activities (Alpine hikes, Ice Cave, cog-trains and Mt Pilatus)
All travel and connections went smoothly. Traveling by train was relaxing and scenic. Using public transportation (subways, buses, trams) allowed us to get a close sense of the specific cities and villages.
Our agency took care of us by reserving: fine hotel rooms with great views and good locations; the best dinner tables at interesting restaurants; and good seats at music venues. The company arranged: superior-quality guides for private tours in Vienna and Salzburg; public tours in Melk, Ice Cave, Luzern, Innsbruck and Zurich; Danube River cruise and train tour; train tour up Jungfraujoch; cruise, train and gondolas at Mt Pilatus. Our days were filled with interesting activities.
As an extra touch, the agency provided us with the use of an iphone pre-loaded with maps and contact information for our hotels, restaurants and attractions. Our agent pleasantly checked in with us daily by text, and graciously offered help as needed. When we missed a train connection, we were able to promptly alert our agent, and she adjusted the transfers to our hotel. It was comforting to know if an issue would arise we could quickly contact our agency.
In summary, we highly recommend our agents at this compnay for travel in Germany and surrounding countries.
All the places and activities we visited were great.
We had a great trip, and would not change any part.
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"Very friendly, knowledgeable, and accommodating travel company that put together a very complete trip."
"Wonderful itinerary, great hotels and guides, and even better in country support."
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