Chile & Argentina Travel Agent Review: Luxury Vacation, Torres Del Paine National Park, Hiking on a Glacier, El Chalten, Mountains

Review by traveler

Ashlynn G.

12.13.2019

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Argentina

Chile

Your overall comments on the trip and the travel company:

It was a great trip.Everything was fairly organized and laid out so we knew what we are going to do daily. We would definitely take the trip again.

What were the most enjoyable or memorable parts of your trip?

We loved Torres Del Paine and the beautiful mountains. We also really enjoyed hiking on the glacier.The trip overall was great and we would do it again.

If you could take your trip again, what would you do differently?

We enjoyed everything we did. The trip was exactly what we wanted and we did everything we wanted to do. Your group organized everything I made it smooth and I got the traveling.
Only thing that I wish is that we had an itinerary of times when we were in Chaltén, Argentina. I do not like having to use the app to get the times for everything daily.

Travel Company Comments:

Dear Mrs. G.,
We wanted to follow up on your comment posted with Zicasso.
First of all, we would like to thank you for your kind words and positive review. We appreciate your feedback regarding both the highlights and some negative experiences.
We strive to provide the best experience for my clients and take negative comments seriously.
We wanted to let you know that we did follow up on your comments. We should have included the specific pick up times for the transfers in/out from El Chalten, for you to organize your day not having to take some time to ask for this information. We have already made the proper adjustments so this information is shown in the itinerary from now on.
We are also very glad to hear that you enjoy Torres del Paine and Perito Moreno Glacier, having the chance to walk on the glacier it is a marvelous experience.
Again, thank you for traveling with us and your review.

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