France Vacation Review: Paris & Nice, Activities

Our only comments: POSITIVE: 1. Overall great satisfaction with this tour company; 2. All transfer drivers were ontime, helpful with luggage, and offered bottled water (which tour guides did not).   NEGATIVE 1. One tour mistake-8/22, it was resolved by re-scheduling to the afternoon, but disrupted our other plans for that day and the following day.  2.  We had great dissatisfaction with the hotel in Paris. Its location was hard to find and difficult to reach, with lugging all baggage throughout the terminal, up and down escalators, on the shuttle train, and finally a half-mile outside on a concrete walkway. When we finally arrived there was no manned check-in counter, just kiosks and an employee to assist with check-in. When we entered our room, it was hot and we couldn't find a temperature control. Upon asking, we were told to look for an iPad in the room to access a temperature control panel. (Our grandchildren probably would have enjoyed all the electronics, but at the end of a tireing day, we did not).  Finally, someone came up to help, but the temperature was slow to go down, so they bought us a drink at the bar while we waited a half hour. Also, there was no luggage rack in the room, and little else to place our bags upon.
This was the second-worst hotel stay we have ever experienced (a London airport hotel stay was the worst due to a leaking bathroom pipe that flooded the bathroom). The hotel was an inconveniently located, guest-unfriendly hotel, and was a disappointing end to an otherwise wonderful vacation in France.