The trip was lots of fun and we achieved our mail goal, which was to see as many Christmas markets as possible. This travel team knocked it out of the ballpark with regard to the hotels. In Berlin, we stayed in a small, family-owned hotel in Mitte, just across the street from one of the markets an an UBahn station. In Munich, we were in a very quaint quintessentially "Bavarian" feeling local hotel in the Alt Stadt. Very different experiences, but both felt like they were reflective of the city we were visiting.
The team did a great job with the planning and the print materials setting forth the itinerary. Our trip planner was very responsive to my requests. He did a really good job hearing what I wanted and translating it into reality. It would have been helpful if he had provided the U-Bahn tickets in our package. There were two hiccups during the trip, neither of which was the travel team's fault. In both instances, the planner was right on top of things and had the issues resolved in less than an hour. Excellent service recovery!
We loved the various Christmas markets and meeting people on our tours and learning of their travels. We enjoyed the newness and fast pace of Berlin. We were stunned by the beauty and history of Nurenburg, and the tour guide there was fantastic!
Germany really does shut down after 2:00 on Christmas Eve for 2 days and I might have stayed another day or two beyond December 26.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"[Our travel agency] took care of the basics."
"Our travel agent and his team at this company really made our dream trip become a reality!"
"This travel agency exceeded all of our expectations."
Copyright © 2021 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120-447,
Mountain View, CA 94041, USA