Israel & Jordan Travel Agent Review: Dead Sea, Masada, Ramon Crater, Private Chef & Dinner, Winery, 18-Day Luxury Family Vacation

 This is the 3rd international custom trip that we have used Zicasso for and have couldn't have been more pleased with each outcome.   We worked with several agencies in planning a 3 week family tour of Israel before we decided on this tour company and we certainly made the right decision. Our trip planner of this company worked very closely with us in thoroughly planning a careful and thoughtful itinerary that fully accomplished all the goals we had outlined.   The flow of the itinerary that this company put together was exceptional and became so much more appreciated as we progressed from one day to the next.  They were so thoughtful to include very unique personal and intimate experiences along the way that made the trip so memorable and exceed expectations of a custom luxury tour. We particularly valued how well the logistics were executed throughout the entire trip made particularly evident in that expert handling of our border crossing into and out of Jordan and the West Bank. No truly memorable experience is without highly a skilled, experienced and well studied guide with you throughout the journey.  Once again the trip planner and the team at this tour company delivered with our guide, companion, and quickly valued friend.  He was the best and truly helped make our tour to Israel one that we will never forget.   When we think back on so many memories from this trip our guide will be front and center in each one. We really appreciated how well each and every day went and the flexibility we enjoyed to the schedule, whatever we needed or wanted, our guide was so accommodating to adjust.   Lastly, the mark of a truly quality organization is when something doesn't go quite right and how they respond.  We had one minor issue at a hotel who was unresponsive.  We didn't intend to raise the issue with the company but our guide learned of it and immediately bought it the company's attention who went above and beyond in resolution.  We would without hesitation highly recommend this tour company when planning a trip to Israel!