Italy Travel Agent Review: Positano, Rome, Pompeii Tour, Capri Grottos & Swimming, Tour of Amalfi & Ravello

We just returned from our Italian summer trip.  We spent 4 days in Rome and 5 days in Positano.  We were connected to this travel team via Zicasso.  My trip planner was immediately engaging and gave us a tentative itinerary to consider as well as many interesting ideas.  Once we agreed to the itinerary all the details were well planned as agreed and went off smoothly.  All the transport, trains and tours were top notch.  It was also comforting to know we had several contact there if needed.  If I had any issues they were quick to reply and make any necessary arrangements or changes.  For example, our flight was delayed coming into Rome and our contact immediately informed our driver as well as our hotel.   Everything was exactly as they said it would be... if the driver was suppose to pick us up at a certain time they were there exactly then if not early.  They planned five tours for us all small group or private and all very enjoyable and felt personalized.