Italy Travel Agent Review: Venice, Florence, Cinque Terre, Rome, Duomo, Capuchin Crypt, 2-Week Family Vacation

Review by traveler

Fredlee S.

7.11.2022

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Italy

Your overall comments on the trip and the travel company:

This travel company provided terrific service, especially in light of the multiple delays in our arriving to our first destination. I had to call several times to change pick up dates and times due to delayed, cancelled, and/or missed connections.
Due to lost luggage, we were delayed at our final destination almost 2 hours filling out paperwork and our driver waited for us and kept in touch via text messaging and phone calls. We are grateful for his patience especially after having traveled 2 1/2 days to finally arrive in Venice from Denver.

What were the most enjoyable or memorable parts of your trip?

We loved climbing to the top of the Duomo and bell tower in Florence and seeing The David in the Accademia.
The kids were beyond happy with the opportunities to swim and kayak in Cinque Terre.
Rome was impressive, but although the normal attractions were amazing, we were impressed with the Capuchin Crypt and the catacombs and the tour of the Jewish ghetto was enlightening.
Our greatest pleasure, after a very hot day of tours and yummy dinner, was a major serving of gelato in various flavors at least once a day.

If you could take your trip again, what would you do differently?

Because we missed almost all our time in Venice, I would return to Venice and spend at least 3 days there. There was so much we missed. I would also spend additional time in Florence.
Our apartments were small and did not have many of the amenities we expect in that kind of experience. One set of towels per person/per day is inadequate and there were no basic foodstuffs such as coffee, tea, salt, etc. that we usually find in the same setup in the United States. When traveling so far, it is impossible to bring basics with you and we were surprised that these items were not available when we arrived.
However, we were very comfortable and slept well and the apartments were well located in each city.

Travel Company Comments:

Thank you so much for taking the time to write a review abut your experience. We’re very sorry that the start of your trip was delayed due to lost luggage. We’re glad that you were able to enjoy the Duomo and your time Capri. Thank you for being patient as we coordinated that retrieval. We pride ourselves on unforgettable trips and we would love an opportunity to have you travel with us again to explore Venice and the rest of Italy.

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