Luxury Colombia Vacation Review: Cartagena, Bogota, Hidden Lagoon, 4-Night Trip

Traveling to and through Colombia as a non-Spanish speaker was intimidating but Brian and his staff took care of every little detail so that I had a smoothly planned, fun, exciting, and adventurous trip! My time in Colombia still felt this way even after the airline lost my luggage and it took 3 days for it to arrive in Cartagena and by that time I was in Bogota. Brian and his staff kept in touch with the airlines involved until my bags arrived in Bogota and then our guide in Bogota helped arrange for us to get the suitcases from the airport. So many moving parts and pieces but our travel agency made it look easy to get it taken care of. Brian and his staff were always quick to respond to my emails and texts, there to take us where we needed to go, translate, re-schedule, and explain everything. I cannot recommend Zicasso and this travel agency enough!