Luxury Egypt Travel Agent Review, History, Artifacts & Culture

Review by traveler

Fernando C.

4.30.2019

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Egypt

Your overall comments on the trip and the travel company:

I am very satisfied with the services that this tour company provided. They were reliable and always on time. They delivered as promised 90% of the time.

What were the most enjoyable or memorable parts of your trip?

Egypt is just a fantastic destination. None country can beat Egypt in Historic monuments, artifacts and history. Our guide in Cairo was really good, I think the best I ever have. His good energy, smile and willingness to make our trip the best were really remarkable.
The visit to Abu Simbel was a fabulous, I was in doubt to go, but now I have to say it is a MUST.

If you could take your trip again, what would you do differently?

The process of booking with this tour company was difficult. After I pay the advance, I contacted the company to verify the bookingws and it was very difficult to obtain confirmation. At one point I thought it was a scam. Then finally, after several e-mails and calls they answered.
However the day of my arrival the communicate that even thought I was supposed to fly round trip to Abu-Simbel to Aswan, my return to Aswan will be now bay car 4 hours drive. After I complained the just returned me US$75 per person. I think it was unacceptable because I booked in December and the confirmed me that every thing was duly booked.

Travel Company Comments:

Dear Mr. F.,

Warm greetings from Cairo and thank you for your feedback.
It was our great pleasure planning and organizing this trip for you and your family and look forward to welcome you in Egypt again in the near future.
Regarding the flight issue from Abu Simbel to Aswan. This flight is not regular and can be canceled any time from Egypt air based on the number of travelers and also the weather conditions. The refund amount of 75 USD per person is the exact price of the one way flight from Aswan to Abu Simbel.
Again I appreciate your feedback and hope we are always up to your expectations.

Regards.

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