Luxury European Vacation Review: Switzerland, Italy, Germany, Munich, Florence, Grindelwald, Rome, Geneva, Pisa, Tuscany, Colosseum

This  travel agency provided accommodations, tours and transit services for our two week trip to Europe. Our agent, listened to everything we wanted and required. She did a great job at filling in all the blanks and suggesting things that we may enjoy. She took note of the special events we were celebrating and made it extra special for us! That is something we have never gotten from any other tour company. We were pleasantly surprised!

There were a couple "add-ons" that were included into our itinerary that I would have liked to have known about prior to making a payment, so we could have had the option to decline. For example, breakfast every morning at the hotel was convenient, but some places were outrageous in price and we would have definitely turned it down if we had known what we were paying vs what we were getting. There were also a couple additions to our tours that we were unaware of, like adding an optional lunch or an optional entrance to something that we would have appreciated the option of accepting or declining. 

Other than that minor request, everything was perfect for our trip. Our agent didn't miss a beat. She was available even on a holiday during our trip when we had a small hiccup with one of our trains being delayed. The tour companies were great, everything was on time and we were all on the same page prior to leaving for our trip. The package our travel company provided prior to our trip was great! They make a little book of your itinerary, provide all your needed transportation tickets, vouchers, maps -everything! We were very happy with the service provided by this travel agency!