Luxury Peru Trip Review: Cusco, Machu Picchu, Bike Ride & Hiking

Review by traveler

Roxann C.

9.1.2019

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Peru

Your overall comments on the trip and the travel company:

Everyone was top notch. The Machu Picchu guide we had was great and the Cusco city guide we had was very knowlegeable and patient with us.
Our travel planner could not have been more patient with us or tried to please us more.

What were the most enjoyable or memorable parts of your trip?

Machu Picchu, of course and we all loved the bike ride. Everything we learned was really interesting and the travel planner could not have been nicer.

If you could take your trip again, what would you do differently?

The main thing we would do differently is that we would have stayed at the top of Machu Picchu at the Lodge, which I had initially suggested. The 20 minute wait for the bus, plus the 30 minute bus ride plus the 10 minute walk to the hotel in town -- each way -- detracted from our experience. The town has nothing to offer but tourism and though dinner in town was nice, I think we would have preferred just staying at the hotel. After our hike, all we wanted was easily to get to a room, clean up, dine and relax. For our party, not staying at the Lodge was a big mistake.

Travel Company Comments:

Dear Roxann,

Thank you for taking the time and your wonderful review, I too enjoyed very much meeting you and your family and spending some time together exploring the beauties of Peru.

We discussed the hotel options in Aguas Calientes during the planning process and as you may recall, the Lodge you requested was already fully booked since your trip request was a short term booking. Since you unfortunately contacted us only about 2 months prior to your planned departure in high season, there was no availability left at this Lodge on the requested date, which is why you needed to stay at a 5 Star Hotel in Aguas Calientes town.

Since we're not in control of hotel availability, there was unfortunately nothing we could do about it.

We hope you nevertheless enjoyed your time in Peru.

Warm regards to you and your family

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