Luxury South American Vacation Review: Argentina, Chile, Ushuaia Penguins, Patagonia, Southern Glaciers Hiking

Review by traveler

Stephanie G.

1.9.2015

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Chile

Argentina

Your overall comments on the trip and the travel company:

The husband and wife team who run this agency are incredibly kind and accommodating. They will truly make your trip into whatever it is you are looking for and even alter it along the way if possible. They give you a cell phone to call with any questions or concerns, they confirms your bookings the day before so you don't have to carry vouchers, and they check you in for your flights within country and send the boarding passes to the hotel for you. The only thing that makes this a 4 star rating is that we would have liked to be given more information on our excursions and plans for each day and that may just be our personal preference. And also that we were led to believe speaking Spanish wouldn't be crucial to our travel, when in fact it was. We also had very poor luck with food choices and weather but that is out of the hands of the travel company.

Your overall comments on Zicasso

My mom used Zicasso to book a previous trip and we have enjoyed the trip proposals we have gotten through them.

What were the most enjoyable or memorable parts of your trip?

We went on one very exclusive hike in an area that has only recently been opened up to tourists, and where only 14 people per day can go. It is an area where three of the Southern Glaciers converge. It was such a rare opportunity that later on in our stay we had to show some other tour guides just how we got there for them to believe it! Also the hotel Tierra Patagonia in Chile was phenomenal.

If you could take your trip again, what would you do differently?

We only went to Ushuaia so that we could see penguins, and while that was a unique experience it took up three days of our trip in the end, and could easily have been done in two. And we definitely would have packed more of our own snacks and a spanish/english dictionary.

Travel Company's Comments

We strive for 5 star reviews from our clients as is evidenced by our 4.98 average rating from over 45 reviews and wanted to briefly expand on a couple of the comments posted in this review:

Aside from our 10 page proposal that includes detailed descriptions of daily activities; several phone conversations describing activities in more depth and final documents that include detailed hourly schedules for each day, we are always happy to provide as much detail as our clients would like about their trip. All they have to do is let us know beforehand or even while traveling using the complimentary local cell phone we provide for them.

With such an extensive trip, it is understandable how one could get the days confused, but these clients actually only spent 2 nights & 1 full day in Ushuaia. This was the shortest amount of time possible to spend the day visiting the penguins in the area as they had requested.

Photos

Luxury South American Vacation Review: Argentina, Chile, Ushuaia Penguins, Patagonia, Southern Glaciers Hiking

General Info

Which Country (Countries) did you visit on this trip?

Your overall comments on the trip and the travel company:

What were the most enjoyable or memorable parts of your trip?

If you could take your trip again, what would you do differently?

Real Customer Reviews

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