Luxury Vacation Review: Australia & New Zealand, Twizel, A20 Bike Ride, Sailing Sydney Harbor, Mossman, Whitsunday Islands

The trip planner at this tour company was excellent to work with as we went through 11 iterations of our itinerary until we finally settled.   She is sooo patient and we greatly appreciated that.  
The planner is very knowledgable about so many different travel options. We were very pleased with the choices she presented.  She took the time to get to know us and tailored an itinerary accordingly.
That was just the planning.  Our planner was available to us the entire trip.  The app put our entire itinerary and necessary documents at our fingertips.  We would get notices about the 'next' event and updates regarding the status of all our flights.
 Our planner helped switch some events on our itinerary to accommodate some needs that arose for us while we were in Australia.  It was very cool that she was able to make some last minute changes.   She even arranged for the retrieval of my swimming suit and had it send to my home.   She we very responsive and her assistance was much appreciated.
I highly recommend our trip planner and this company.  We hope to go back to New Zealand and also visit some islands in the South Pacific one day.  We will call the trip planner again!