Overall, the travel company was excellent. Answered emails in a timely manner and found something for us to do when our day was rained out. Highly recommend
I would not take the sunset kayaking trip or the Segway tour.
Travel Company Comments
Thank you for your feedback and for taking the time to write us a review. I am happy to hear that you have had a nice time in Croatia and were satisfied with our services throughout your tour.
I just hoped that the bad weather didn’t spoil your destination experiences. Usually around this time of the year, we already have nice and warm weather but this year it was very rainy in the whole Europe and unfortunately, this affects our tourism activities too.
At the same time, we are sad to hear that you were disappointed with the guides from the kayaking and segway tours. The kayaking company only has one licensed guide for every six kayaks, (very rare among similar companies) and safety is one of their priority. Both companies are very respectable and in our many years of cooperation, we never had any complaints or bad comments on them. But we always appreciate our client's feedback and respect your perception. I am sorry that these became inconveniences but I hope they were not spoiling your trip. To compensate for this inconvenience, we will make a refund back to your account for the kayaking tour.
I also hope that the free room upgrades in your hotels in Hvar and Dubrovnik to sea view and balcony rooms made you happy too.Anyway, we thank you again for being our valued client and for choosing us as your host. Please stay in touch and if you ever decide to come back to Croatia let us know.
Warm regards from Croatia.
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