Luxury Vacation Review: The Netherlands, Gouda, Edam, Delft, Ruurlo, Haarlem, Kröller-Müller Museum, Bicycling, Cooking Class

Our travel company did an excellent job from planning to execution of our trip. We went through quite a few iterations of the itinerary, mainly due to our lack of knowledge/expectations about costs in the Netherlands. With the final itinerary, additional family members were added to one day's excursions and our travel planner was very accommodating and flexible to assist. I also booked some additional events on my own, which again Maggie was very flexible and accommodating.
Their online travel app was wonderful, especially since my husband and I could independently find all of the information needed for each day; the level of details that this travel company included for every event was truly remarkable (six stars for this app and the information)!! 
Of course, with every trip there are some minor issues that we expect--in this case two of the hotels stated that they never received payment for our rooms (this was an issue with Expedia which our travel company used to secure the rooms). One recommendation would be for the travel company to inform clients of the booking tool used, to avoid confusion. This was ultimately resolved with the hotel manager discovering the glitch while we were checking out. Another day we were to take the train to a station, yet there was no train available to that station from the city we were staying--so we again, got close, then took the metro to where we needed to be. One of the hotels was a beautiful historical building, which had a very narrow spiral staircase (so it was an issue getting anything up to the third floor). The owner was not at the hotel when we were supposed to check in and the attached restaurant never opened for the three days we were there. Also, unfortunately the hotel had rain leak issues that left large puddles of water on the stairs. I hope the owner can resolve his issues--it would be a remarkable unique experience when managed properly. 
We would definitely use this travel company again for our travels and send them many thanks for making our first post-Pandemic-lockdown trip very memorable!