Very professional and were looking to ensure that we were well looked after during our trip. As we had several stays in different cities, the travel company provided us with very capable local guides. The all spoke excellent English, which was helpful as we don't speak Spanish and they all had a great local background
Travel specialist reached out during our trip a few times to ensure everything was going well and addressed any questions that we had immediately. They were always available.
Their selections of activities were generally good as well.
There are several stand-out moments during the trip:
The glacier hike in El Calafate, hiking in Ushuaia forests, and seeing penguins were all memorable.
We would change the private Buenos Aires tour to a walking tour, or in a vehicle where you can see more. A car is not the best way to see a city.
The boat tour in El Calafate was a bit long. Since we had hiked the Perito Merino Glacier the day before, we didn't need to see it again from a boat. A 1/2 day tour would have been sufficient for us.
In El Calafate, we would have preferred a room in town. Our hotel was very lovely, but it had no real food or beverage service. It would have been nice to walk to our hotel from a restaurant, but we needed to take taxis. Even though they were inexpensive and the rides were short (under 10 minutes), it was a bit of a distraction.
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