We had a very positive experience with this travel company. We felt very taken care of by our agent. We initially phone interviewed two agencies after receiving preliminary proposals from them, and chose to use this company as they are local to Chile rather than US-based. We didn't realize how good a decision that was until one of us had a flight delay. That traveler didn't have a cell phone, so our agent not only rearranged connecting flights and ground transport but then sent one of her drivers to the airport, used a passport photo to pick the delayed traveler out of the crowd at international arrivals, and explained the change in plans. All handled with an efficiency that a US-based agency probably couldn't match. Our agent was always on top of things, having the hotel print our boarding pass at each stop, and proactively changing plans when weather canceled one excursion. She gave us her cell phone number and was instantly available by text. Our agent made good hotel recommendations that fit our budget and listened to our goals for the trip and worked with us to come up with a good itinerary. Thank you!
Chile is a country of tremendous natural diversity and a thriving economy, and we felt that we got a good feel for that by visiting three different regions over two weeks.
The Atacama desert is a fascinating glimpse of nature at the edge and well worth a few days visit.
The human and animal diversity of the Lakes District and Chiloe island were interesting.
The national parks and Patagonia were also highlights.
We would only make minor changes.
The dry Atacama desert is one of the best places in the world for star-gazing and our plan was to take a guided excursion on the last night we were there. It was cloudy that night, so planning it on the first night (and during a week when the moon is not out) would give a backup option if the first night is cloudy.
Our excursion to visit the Magellanic Penguins was canceled due to high winds on the sea, apparently a not-uncommon occurrence. If seeing penguins is essential it might be better to plan on visiting them on Chiloe island.
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