Review: Tour of France, Normandy, Provence, Bayeux, Nice

Ensure that there is a complete understanding with your company of our expectations especially in terms of hotel accommodations. 

Travel Company Comments

We regret to hear that not all of the arrangements that we had planned for your trip could be delivered due to weather conditions. Of course, the cost of the canceled tours will be diligently refunded to you.

We completely agree that some of the hotels could have been better, if a better option had been available. Due to lack of almost any availability of the hotels in small cities you visited, we had booked best available options for you. Although hotels were listed in your itinerary and confirmation of the program that was sent 30 days before your trip, we should have specifically communicated with you about hotels and room categories, to avoid any confusion. 

Your hotel in Bayeux was the best property that was available at the time of your booking. In retrospect, we should have considered - with your permission - revising your itinerary to include a different city, due to the level of hotel available. The hotel was not up to your expectations, but we are sure Bayeux and planned Normandy activities did not disappoint. A efundr for the hotel has been provided to you.

We apologize that communication issues took place. We are very happy to hear from your review to us that all other arrangements worked well, and you enjoyed the services.