Scotland Travel Review: Orkney Islands, Cities & Sites, 10-Day Trip

Review by traveler

Sharon J.

11.11.2019

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Scotland

Your overall comments on the trip and the travel company:

They were very responsive to any inquiry that we had as we planned our trip. They were very pleasant, flexible and available to us even when I mistakenly provided information on arrival dates when I failed to recognize this was overseas travel. However, I was not satisfied with their knowledge of the hotels and making sure that the hotel fit our needs. I found myself having to research and make recommendations based on my own findings. We also received some misinformation on recommended restaurants as we drove across the country. I just find that they had the most current knowledge of the country.

What were the most enjoyable or memorable parts of your trip?

The travel across Scotland and our stay on Orkney's main island. The guide was excellent on Orkney island.

If you could take your trip again, what would you do differently?

I would use a different travel company or, I probably would just plan the trip on my own. It would cost less money and take more time for me to plan my own trip. However, I can not say that there was a substantial benefit to using a travel service for this trip.

Travel Company Comments:

I wanted to follow up on your comment posted with Zicasso.

We greatly appreciate you taking the time to respond. We strive to provide a five-star experience and value greatly all feedback we receive, both positive and negative, as it helps us to keep up to date with our client's expectations and requirements, as well as providing us with insight for future trip planning. I am sorry we fell short in this regard in some aspects of your trip. I am very glad you enjoyed our guide on Orkney; she is a wonderful resource for sure.

Thank you once again for choosing us for your trip.

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