South Africa Safari Review: Timbavati Game Reserve, Cape Town, Table Mountains, Lion's Head Hike, Bird Sanctuary

I would not change a thing.

Travel Company's Comments

Thank you very much for taking the time to write this review.  I am pleased to read that you had a wonderful holiday and that the trip was more than expected. Creating everlasting memories is what we strive towards when compiling a holiday for any of our travelers. I also personally would like to thank you for the wonderful email you sent me with specific details of the great travel partners I secured for you. I will be sure to send your email on to them.  I do wish to once again apologize for the error in the financial calculations which came about with the various amendments to your itinerary. This was due to human and systems error and should have never resulted in the situation which it did. I most certainly do understand why you would have lost trust and confidence in our practice. I can assure you that this is not a common occurrence (a first) nor the expectations myself and the company prides itself on.

When I advised you that the company would absorb the costs of the error, as it was an honest error made by myself, that my services would not deteriorate nor defer from any service the travel company would offer another traveler. This is exactly what I did! And I am pleased to hear that your holiday went smoothly and that your expectations were exceeded. Five-star service, everlasting memories and sharing our knowledge and experience is what we are passionate about, and want to share with all travelers booking through our company. Once again, thank you for your review and for traveling with us.