South Pacific Travel Review: Australia, New Zealand, Queenstown, Milford Sound, Blue Mountains Tour, Great Barrier Reef, Flyfishing

This South Pacific travel agency did an outstanding job planning our trip to Australia and New Zealand. Michelle set everything up. All of her recommendations were right on the money. We described what we wanted to experience on our trip, and she delivered. I think we were on about 12 separate flights in two weeks, and she made all the reservations, and had someone there to pick us up at every connection. All the hotels she booked us in were great. She was even willing to work with us when we decided ahead of time that we did not want to drive on the left side of the road in New Zealand, canceling the rental car and refunding the cost. 

There was only one unpleasant glitch. When arriving at one of the airports, late in the evening, and having not eaten dinner, we found that we had a reservation for a transfer to the hotel ( an hour drive away), but it would not be leaving the airport for another two hours. Meanwhile, all the restaurants in the airport had already closed. We managed to convince the desk agent for the transportation company to order pizza delivery for us while we unhappily waited.

Your overall comments on Zicasso

My husband wanted to do some very specific things on the trip, including flyfishing in New Zealand, and I didn't think a typical package tour would include exactly what we wanted to do. Zicasso was the perfect solution for us.