Switzerland Travel Agent Review: Zermatt, Interlaken, Gornergrat Ridge, Schilthorn, Mount Pilatus, Chocolate Train

Trip was fantastic and very well organized!! Great hotels and food experiences!!
Only 3 minor comments:
1. Hotel in Lausanne was convenient and had a great breakfast, but was dated. 
2. More information was needed to get to the restaurant in Zermatt. Was very difficult for our older travel companions to get to. We would have probably declined the restaurant if we knew about the 30 minute hike on a rocky dirt trail. Also funicular closed at 5:10 and we were stuck having to walk down the hill. 
3. Would not get advance tickets for the mountain areas again due to weather. The visibility at Jungfraujoch was maybe 50 feet and not worth $200+.