Travel Agent Review: Luxury Costa Rica Family Trip, Arenal Volcano, Manuel Antonio, Damas Island, Wildlife & Outdoor Activities

As the planner for our family trip (including my husband, 9 year old daughter and 7 year old son) I was honestly a little nervous booking with a company I had never heard of - but they delivered! First and foremost, they were brilliant with the basics. Before the trip the agent was very responsive and listened to my questions and requests. On the trip, when someone was supposed to meet us - for a transfer, a tour, etc. - they were there. On time. Friendly. Hotels were fabulous. Tour guides were friendly, engaged our kids. Everything was taken care of exactly as we'd expected. I felt taken care of every step of the way. While our travel planner gave us her contact information, we never needed to use it because every company and schedule listed on our itinerary was just as described. We split our 8 days between Arenal and Manuel Antonio. The agent had originally suggested an itinerary with a third destination (Monteverde) but we didn't want to spend so much time in transit (VERY happy with that decision; the trip from Arenal to Manuel Antonio is ~4.5 hours so didn't want any more transit than that) and she was flexible and modified the original itinerary to make it a 2-destination trip. If/when we visit Costa Rica again I would go with them again without question.