Travel Agent Review: Mexico, Guatemala & Belize, 4-Week Luxury Vacation

I would book bigger rooms; it would have been good if I had received options for different room categories. Often a standard room was chosen in the interest of costs but in many hotels we would have preferred an upgrade.

In Cancun there was a mistake with the hotel booking which was not an issue especially because the hotel was not so nice and we had the chance to switch to a better one. Again more options, in this case of hotels, would have been good.

Next time we will go for a bit more upmarket.

Travel Company Comments
Thank you for your honest review of your trip to Central America. We are happy that you found our service to be outstanding, however we are disappointed that you did not feel we deserved a 5-star rating. We have taken note of your desire to have more varied hotel options made available to you and we look forward to assisting you with your future travels.