The travel company did its job remarkably. We went to Switzerland thinking that it would be a winter wonderland. Unfortunately we were disappointed. There was no snow. The hotels are ordinary and the food not good. We thought we were going to eat organic, healthy food but it turned out to taste like fast food. Sad! We have traveled to many European countries but Switzerland was a big disappointment!
The guides were great in each cities we arrived. The efficiency of the planning was also remarkable. The agent that planned the trip was very nice and available.
I would not go back to Switzerland but if I had to go again it would be at a different time and outside of the main cities. We felt that we did not get a good sense of the country and we would have probably liked spending more time in rural surroundings rather than urban surroundings. More country less city!
TRAVEL COMPANY COMMENTS:
Thank you for your kind words in this review. I'm very happy that you were satisfied with our job and that you liked our local guides and organization. Of course factors like weather and culinary offer are not in our hands and we were sad to hear that those things had such an impact on your impression about this trip. We always try our best in providing the activities and locations which suit individual client's wishes and strive towards good communication between travellers and ourselves at the planning stages so that we can avoid similar situations. We are sorry not to learn more about your exact travel desires to be able to make this trip as perfect as it could be.
It was a pleasure planning this for you and hopefully we'll be able to work together again someday.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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