Travel Review: Australia & New Zealand Vacation, Sydney, Great Barrier Reef, Uluru

This is by far our best experience with a travel agent!  Our agent and her team set the standard for attention to detail and personal service!  Right from the beginning when we expressed our interest in a trip to Australia and New Zealand, our agent could have not been more helpful.  She promptly contacted us and asked if she could talk with us to learn what we specifically wanted out of our trip to Australia and New Zealand.  Every other travel agent simply marketed their offerings.  One of our agent's first questions was, "what do you like to do when you travel?"  She followed up with additional questions in order to better understand how we like to travel, what type of lodging we prefer, what type of sightseeing and adventures we like, the level of activity, etc. She offered suggestions from her  experiences which proved to be really helpful.  In the end, she designed a custom trip that was exactly what we were looking for.   It was perfect!  Right level of activity, type of lodging, schedule, and cost.  What's the key to this agent's success and why is she the top agent for Australia and New Zealand?  Because she listens!  She listens to understand exactly what you want and designs a trip to do just that.  This is what distinguishes this company from so many others.  We will absolutely use her services again and recommend her to anyone who is interested in traveling to Australia and New Zealand.