Travel Review: Botswana, South Africa, & Zimbabwe Africa Safari, Cape Town, Victoria Falls, 9-Day Tour

We are a family of five (3 teenagers) who likes to plan our own trips and be on our own timetable. However, planning a trip for safari in Africa when you have never been to Africa is quite daunting and  complicated as there are so many places to choose from. Plus, the expense is great so you want to capture as many experiences as possible and want it all to be memorable and, above all, worth it! Well, we are immensely grateful to our friends for recommending Zicasso and planning a trip with this travel company. Our decision to go with them and our agent was well worth it (in all transparency, our agent was the same person our friends used and, when we went through Zicasso, she was one of agents who competed for our business.) While we were impressed by all the agents, our agent offered the best itinerary that met our budget and needs. It was destiny! The places chosen were stellar and varied and she was very patient and receptive to many questions and requests throughout the planning process and during the trip as well. Everything was planned perfectly with partners. At every step of the way we easily found our contacts and were transported to our destinations. Everyone was so kind and professional. No hiccups at all.  In fact, while in Victoria Falls, we left a bag with binoculars, iPad and other valuables on one of the tour buses. We wrote to our agent and the next day received the bag with everything in it at our hotel. No questions asked. Our agent also helped coordinate leaving bags at hotels in Cape Town. We are extremely grateful to our agent, the travel company and their partbers.