We had a wonderful trip to Costa Rica and everything went so smoothly. It was so relaxing knowing that all the details were taken care of for us.
The wildlife, the natural beauty of Costa Rica, or guides and the people we met along the way.
We were scheduled for a free day near the end of our trip but we like to be on the go so we tried to schedule a tour from our hotel but then had a mix up where they didn’t get our reservation so we weren’t able to take the tour (after we showed up). This was not the fault of Zicasso nor our travel agency. I should have realized that we wouldn’t want 48 hours of downtime and scheduled a tour in advance.
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"Our travel agency arrangements were precise and the private transfers were excellent."
"Every connection was on time, staff was professional and knowledgable."
"Ever aspect of our reservations were 100% fulfilled."
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