Travel Review: Custom Family Holiday in Vietnam, Ho Chi Minh City, Cu Chi, Phu Quoc, Hue, Hoi An, Hanoi, Halong Bay, Danang,...

Our tour company was professional in every way. We were met by a driver and guide at each new location, and were escorted back to the airport and checked in for our onward flights, so it was a fully escorted experience. The vehicles were of the highest quality (Mercedes Benz vans) and the guides had excellent English skills and a wide ranging knowledge to share with us. Everything that we were promised in our prepaid tour package was provided exactly as expected. Our rooms at the various hotels were of first quality and we were extremely pleased with how it all was planned and arranged for us. We are a family of very experienced travelers and I have organized 5 or 6 private tours for us to other destinations in the past and can honestly say that this Vietnam tour operator provided a level of service and professionalism that was second to none. On our first night in Hanoi we were invited to dine with the manager who gave us a warm welcome and provided us with the personal assurance that we would be in good hands throughout our stay in Vietnam. How did you find out about Zicasso? I was not familiar with Zicasso until it came up as an option on a Google search that I did when we first started planning this trip in early 2011. I was presented with two highly professional offers of full itineraries with various options and pricing from 2 tour companies. It gave me the chance to compare suggestions and hotel selections so that I could pick and choose the best elements of both proposals. I was a bit leery about working with a foreign travel company, but have no regrets, and believe that the Zicasso service must screen their members so that only highly qualified firms had the opportunity to bid for my business.