saving the day!! Our travel agent and her team were over-the-top excellent!! Not only was the entire trip planned with great detail, they provided us with all of the rail passes, lift tickets and excursion passes in organized packets that made each day lincredibly simple and organized. Their input during the trip planning stage was invaluable. We had no idea the best cities to stay along our route or how to travel from point A to B and our agent's recommendations were spot on. The only glitch in our trip was the weather (super heat wave) and the one hotel reserved in grindelwald (a town convenient to interlaken activities but sadly where no hotels offer air conditioning. This room was also so small the bed barely fit in the room at an angle and it was located on the main street in grindelwald which for a tiny town is super loud and busy at 6 am. The team, on a sunday, called around and found us an airconditioned suite on a lake in nearby Thun, a lovely lakeside town, saving the day and the trip!!
It was truly a magical trip for our family and I cannot recommend this travel agency any higher! They are terrific!!
Our most memorable parts- segway tour of munich, visit to the eagles nest, the badrutts palace in St Moritz, being picked up at the zermatt train station in horse and buggy, visit to glacier paradise in Matterhorn, ropes park on top of Mt Pilatus, chocolate making at Max Chocolatier in Luzern. Watching surfers surf the rivers in munich, Thun. Taking a one hour boat ride on Lake Luzern. Wish we had allocated more days to salzburg, st moritz and zermatt.
Would definitley stay more days in above mentioned cities. Would also have liked to have visited vienna.
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