Travel Review: Family Trip to Spain & Portugal, Lisbon, Porto, Seville, Madrid, Barcelona, Algarve Coast, Boat Tour

If I could give them more than 5 stars, I would!! This travel agency was a fantastic company to work with!! I had a difficult itinerary (I wanted to visit 3 Spanish cities and 3 Portuguese cities in 2 weeks), and they worked tirelessly to provide me different options until they found a routing that would work with minimal extra transportation. I am an extremely picky customer (a perfectionist) and they NEVER stopped revising/tweaking the itinerary until I was perfectly happy. They were also very patient with my hundreds (!) of questions. :-). I also really liked that they had a New York office, so that I could call and talk to someone about options early in the process. Everything about the trip went as smooth as possible! All of the tour guides were wonderful and the drivers were extremely professional and always early. There were lovely "welcome gifts" (e.g., wine, salts, olive tapenade) waiting in my hotels when I first got to Spain and then to Portugal, and representatives checked in on me the day I arrived to both countries. Special touches like these, along with extremely efficient and responsive planning, and great hotels, drivers, and tour guides are what make this a wonderful company. I highly recommend this company (and Zicasso, who provided them for me!).