The trip went perfectly. Every tour (except one) was on time and very enjoyable. Guides were very knowledgeable and professional. Hotels were high quality.
Small Group Tours are much better than large coaches.
Only (small) complaint was that the driver did not allow enough time for hotel pickups in Melbourne on the Phillip Island Tour. This resulted in some stops on the tour being removed
Very easy to deal with. Prompt responses to all questions. Very knowledgeable in suggesting trips and companies to use. When airline overcharged us for flights, our travel company helped us recover the difference quickly. When one tour was cancelled due to weather, the company refunded our cost quickly.
Our travel company's price for the final itinerary was significantly cheaper than the other Travel Company recommended by Zicasso.
Those tours that highlighted places and events particular to New Zealand and Australia:
- the beauty of Queenstown and the surroundings
- the Maori culture event and the geothermal Springs
- the Penguin Parade on Phillip Island
- the Daintree Rain Forest
- Kiwi Birds, Kangaroos, Wallabies, Koalas, Penguins, Cassowaries
I would not include the full day Great Ocean Road Tour in Melbourne. This was too much driving relative to the sights included.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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