Travel Review: Luxury Costa Rica Family Vacation, Bajos del Toros, Papagayo Peninsula, Wildlife, Zip Line Over Rainforest

We really loved the trip. The properties that this tour company had us stay at were great. They were perfect for a family of 5, very clean, and the properties were gorgeous. All of the transfers went very smoothly and our drivers were courteous, on time, and informative. We learned a lot about Costa Rica from them.

The only things that I was not happy about was that we did not get a detailed itinerary until the very last minute. I had asked for it about a week in advance, and all I got was a summary of our trip, but not things like pickup times, confirmation numbers, where to meet the driver at the airport, etc. 

We also didn't get enough information about the excursions. I wish I had known how much driving time would be involved with getting to where the excursions started. Almost all of them involved 1.5 - 2 hours of driving each way.

Also, the tour company rep in Costa Rica did not respond fast enough. There was one day where she completely ignored (or missed) our question through an app. We figured out the problem on our own eventually so it wasn't a big deal, but since I didn't plan this trip myself, we were sort of in the dark about too many of the details and it didn't help that the person who was supposed to be there for us didn't respond in a timely manner.