Travel Review: Luxury Peru Tour, Lima, Cusco, Machu Picchu, Lake Titicaca, Inca Trail Hike

I would recommend this Peru travel agency. Our trip was great, the tour guides were excellent - prompt  and professional. Our agency was quick to respond when we were in the planning stages of our trip, not as quick once they had received our deposit. There were a few occasions when I emailed and called several times before receiving a response. In the long run it all worked out, but was a bit nerve wracking during the planning process.

We had one minor miscommunication with them regarding some camping equipment. 

The owner of the company apparently is out of the office quite a bit. It would be helpful if he had an "out of office" response to his email account. When one emails and does not receive a response, one doesn't know if it is because the email hasn't been received, is being ignored, or if the recipient is on vacation.