Travel Review: Luxury Scotland Vacation, History & Scenery

I would be certain in advance that the rooms had twin beds, that they were on the ground floor in the B&B's if possible.  Also would have liked the accommodations to have been closer to the towns centers or restaurants if possible.  Finding a taxi in the dark in a foreign place can be troublesome especially in the rain.

TRAVEL COMPANY'S COMMENTS

The accommodation arrangements are all confirmed in advance whether one bed or two are required by the client.  That being said, beds and (rooms in general) in Europe can be smaller than what we may be accustomed to in other travels or in our own homes.  We did try to make the change to twin beds as soon as the message was received that the client was not happy with the current arrangements.  We do our best to always make sure everything is addressed as it is happening so that the trip runs as smoothly as possible.