Travel Review: Luxury Tour of Vietnam, Rice Terraces, Hiking, Local Cuisine, Scenery

Make it longer!!! Spend more time in Vietnam. Felt like we did not have enough time to see everything. So much to do and see. 

TRAVEL COMPANY COMMENTS:

Dear Tina,
 
Thank you very much for your feedback and your travel review posted on Zicasso.com. Through the Zicasso website, you have really brightened our image and increased its confidence of being a trustful tour operator in Vietnam. We value your feedback very highly and use it to improve our service.
 
Your kind words are very much appreciated - I'm pleased that you had an awesome trip in Vietnam and had so many memorable experiences with the rice terrace, our sites and our people. I’m also extremely happy to know that you had a great company with our personal tour operators, knowledgeable tour guides, drivers and other partners’ people, this really added us with confidence and appreciation of their well-done jobs that strictly followed. It was urgent but we were happy that we can assisist with your urgent visa at a short notice right before your getting on flight to Vietnam.  I trust you were happy too.
 
We are sad when you gave us 4 star review while everything was great, as you said. We hope to hear further from you on anything might went wrong which lead to the 4 star review instead of 5 star? We actually don’t know and we still not heard anything from you after your return.
 
On behalf of our staff members, many thanks for travelling with us - we enjoyed working with you.
 
Thank you and best regards