My experience with this travel agency was EXCELLENT from the first planning conversation through to my last planned ride to the airport returning home! I worked with their agent, and she is wonderful. She listened to what we wanted to do on our trip to Prague and Switzerland and helped us plan our itinerary accordingly. Our agent attended to every detail needed for our trip.The guides she planned for our excursions in Switzerland were amazing. They are knowledgeable, kind and very helpful with any questions we had. Our guides were also able to read what we wanted and provided information on our tours aimed at our likes and interest.
The part of my dealing I found with the travel agency most incredible was the attentive and helpfulness while actually on our trip. They were in constant contact providing names of drivers with contact information, checking to see that everything was going well, and asking if we had questions. I did at one time have a question and through email contacted our agent. She answered me immediately, and I had the answer information before I needed to use it.
Traveling in countries I have never been , I felt most prepared and confident that all my planning details and hotels were well planned by professionals. I would not hesitate to call on this travel agency and this company again to help me plan a vacation in the future! Hopefully that vacation will be sooner than later.Thanks for everything.
I was most impressed with the beauty of Switzerland. So each excursion, train ride from city to city , or sitting at an outside cafe surrounded by Switzerland's extreme beauty is something I will never forget. I will cherish those beautiful memories forever.
I would spend one less day in Interlaken and one more day in Lucerne. Lucerne' beauty is breath taking and the people there were so friendly and welcoming.
Truthfully I would have a quide in Prague who wasn't so scientific and thought so factual. For example we were walking the Charles Bridge, and we noticed most people were touching and taking pictures with a specific statue. We ask what they were doing? He replied they believe it will bring them luck, but it won't. We wanted more of the local folk lore of the area as well as the scientific facts. He was very knowledgeable but we felt we missed some of the legends of the area.
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