Travel Review: Thailand Vacation, Koh Tao, Koh Samui, Chiang Mai, Elephant Nature Park

Our trip to Thailand was coordinated by this travel company.  Overall, we had an amazing experience.  Our hotels were top notch!  

We were missing exact pick up times and contacts for our excursions.  Thankfully someone at each of our hotels was able to help us figure out when our tour guide would be arriving.  Being a planner this is an important detail that should be outlined in the itinerary.  

We also had a situation where we missed our ferry (due to a delayed flight) to Koh Tao and had to overnight in Koh Sumai.  The Bangkok office was able to get us a decent rate at a hotel and arrange for us to take the morning ferry out.  We were disappointed that we missed a night and part of the day on the island.  We understand that this was out of anyone's control and the team at this company was helpful in making sure we were taken care of.