Travel Review: Tour of Greece & Italy, Florence, Rome, Naples, Athens

The beginning of the trip started off great. All rides and guides were on time, we saw so many things, and I never had to worry about anything. Then at the end of the trip we were supposed to be picked up at 3am to catch a flight. The driver didn't show. I tried calling the emergency number provided to me and it went to voicemail. I had to call a taxi to make my flight on time. Then I got an email later apologizing, i guess the emergency line wasn't working right and the driver had car trouble. They also reimbursed me for the ride I didn't take and the taxi so that was very nice of them. I then however had issues with the tour. We were supposed to have a 3 hour tour from 2-5. We waited until 2:30 and I tried calling the emergency line again and it again went to voicemail. We saw a guide trying to find a couple by a completely different name. Asked her if by any chance she could have the name wrong because I found it odd I was looking for a guide and she was looking for a couple. She called her office and told us the name was def Meere or More I couldn't quite understand but it was booked through our travel company. So we figured the name must have been wrong and she took us. We didn't start the tour until 2:40 and she still left a little after 5 so we def didn't get a 3 hour tour. All in all though the experience was great. Just those two bumps.