Travel Review: Tour of Italy & Switzerland

We will not believe and trust any agency words.

TRAVEL COMPANY COMMENTS:

Dear Zen,

We are so sorry to see that our program was below your expectations.

From the first contact, both my partner and I always put all our efforts sharing our experience and giving our assistance to customize an unique itinerary that could fit with your needs. All our telephone conversations, emails and the several revisions of your program are a proof of our commitment. 

We are sorry you feel the value of our services was not enough or suitable for the total cost. However, because of the destinations you wanted to visit, the time of the year you traveled, and the final confirmation that came only two weeks before your departure, we did our best to optimize your budget, travel time and destinations of choice. 

We would be extremely appreciative if you could provide us more detailed information on your experience. Thank you for allowing us to continuously improve and perfect our services.