Ivana and her team were all just absolutely wonderful! They were super responsive and attentive to us during the duration of the trip. For example, we were so taken by the beauties of the Adriatic and asked Ivana to schedule a sailing tour for us at the last minute -- and she did it! The sailing tour was one of our... Read more
This company's travel planners did an outstanding job of designing a personalized, detailed collaboration based on the specifications of what I wanted to see and do, and their fabulous recommendations for accommodations and locations. They were flexible enough to adjust as we planned, including adding my daughter to... Read more
We (group of 6) really enjoyed the tour in Slovenia, Croatia and Montenegro. We stayed in Lake Bled, Rovinj, Plitvice National Park, Split and Dubrovnik and all the places visited were wonderful. The services provided by this travel team were excellent; the vehicles were in excellent conditions, the drivers/tour... Read more
The travel planner from this travel company was highly responsive, and planned our trip really well. She listened to what we wanted, and made suggestions on best possible route - slight different to what we had suggested, but her recommendation was better. All the drivers were punctual, attentive and safe drivers. ... Read more
Excellent! My trip was fabulous! Everything was perfectly arranged by the travel company and my travel planner, who was a very responsive, attentive and caring travel planner. My planner replied to all my questions promptly and the private transfer, drivers and itinerary was wonderful. My travel planner also... Read more
I cannot fault the service provided by this travel team, for our trip around Bosnia and Herzegovina, and Montenegro. The company was unknown to me but online reviews were reassuring, and were reflected in the delivery of the services contracted. An itinerary was developed collaboratively to meet our timing... Read more
This tour company has made our trip a most memorable one. To start with, it took long months of planning with our trip planner, who very patiently attended to our every whim and caprice and who never tires in accommodating the numerous queries and medications we had throughout all these months. After the bookings and... Read more
Our travel agent went above and beyond. I had already contacted 2 travel agents with other companies and they were unable to help me. The costs were too high and the travel arrangements, unsatisfactory.
Our travel agent put together a trip with many moving parts, that went off without a hitch. The purpose of... Read more
I would highly recommend the tour company. Our experience with using them has been wonderful. From the initial consultation, the tour planner was responsive and quick to reply to our many queries. She was professional in her communication and accomodated our requests to our satisfaction. She put together a well... Read more
This is the first trip I have planned using a third party travel company. Every aspect of our trip to Croatia exceeded our expectations. Let me begin with the planning process. Zicasso connected me to three travel companies in Croatia and each arranged an interview with me that lasted 30 min to over 1 hour. ... Read more
Truly a first class experience, more of a journey of a lifetime instead of a vacation. Not a single bad experience. We knew very little about Croatia, Bosnia or Slovenia and so we relied on our travel agent heavily in deciding where to go, how to go, what to do. Our agent was absolutely awesome with terrific... Read more
Our trip to Croatia was incredible. In fact, we hope to go back again next year. We used this travel agency to plan our trip and book our accommodations, excursions and transport. The service was top notch. The staff was knowledgeable, accessible and user friendly. In addition to the insight and suggestions around... Read more
We decided on travelling to Croatia and Slovenia to celebrate our 1st year anniversary and our travel agent provided us with a well curated 16-day tour. We spent 2.5 days in Slovenia and the rest travelling down the coast of Croatia (Istria, Plitvice and Dalmatia). It was a good mix of everything - historical... Read more
Our agent Andrea, did a wonderful job helping us select our itinerary, selecting hotels, arranging pick ups, cars and airfare. Someone was waiting for us at the airport when we arrived to take us to our hotel and rental cars were brought to us when we needed them. She could have arranged several personal tours,... Read more
With the help of the travel agency, we traveled from Zagreb, Croatia, cross-country by car through Bosnia with stops in Mostar and Medugorje on our way to Dubrovnik. Then, with friends, we came up the Dalmatian coast visiting Spilt, Trogir, Zadar then on to Plitvice Park and Slovenia. This travel company's... Read more
Although our family has been on many arranged trips with travel companies, this was actually the best one we've been on. I don't know if it was the location, the people, and/or the Croatia travel specialists, maybe it was all three, but we had a worry-free, fun and relaxing time. We didn't know what to expect having... Read more
The trip was exactly what we were hoping for with an itinerary that matched exactly what we were looking for. The description of the tours and activities was very accurate and helpful. Our travel agency was very responsive to our questions, and feedback during our trip and ensured everything went smoothly. Read more
Our travel agency did an outstanding job for us. The itinerary was amazing. They worked with us to reschedule the trip twice due to the global pandemic and also make several last minute changes when our travel partners had to delay the start of their trip by several days. They are professional, competitive and... Read more
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