We were very impressed with the level of service we experienced with this travel agency. Their attention to detail in planning our itinerary and ongoing contact throughout our trip was terrific. We were met by a personal guide and driver at each location and were placed in small boutique hotels which offered high... Read more
Our travel agent could not have been more helpful and efficient. She was right on about our needs! Her prompt response to our inquire about a South American adventure made all the difference in choosing her above other agencies. She is knowledgeable about the area and had great suggestions for us. Our agent was... Read more
The trip was amazing, and this travel company and our agent did a great job - including making last minute changes, like changing airplane seats. Highly recommend this company and their group of guides. Read more
Our honeymoon was absolutely amazing. Our travel agent and his company helped us meticulously plan our dream trip, even when we were a bit indecisive and wanted to revise a few times. He recommended to us the best and most beautiful places. Could not recommend him enough!! Read more
This travel company made the process of booking my trip to Brazil as seamless as possible. Everything was arranged for me sans the international flight: transportation from and to the airport, tours, and communication with the concierge service to assist me with arranging other matters. While at my destination, my... Read more
Absolutely wonderful journey to Brazil, we visited Rio de Janeiro and the Amazon. Our journey was seamlessly arranged by our travel agent who was readily available throughout our trip to address all questions. He was very patient in helping to ensure that our itinerary met our needs. Food recommendations and... Read more
Flawless planning and execution. Perfectly tailored trip that allowed us to experience several highlights of Argentina (Buenos Aires, Patagonia, Iguazu) well but without ever feeling rushed or stressed. Personal and attentive service started before we left home and continued until we returned. Everything went... Read more
Working with this agent was a great experience. He followed up with us during our trip in Argentina and Brazil making sure things were going as expected. Will definitely use him again on future trips. We could not have been happier. Thanks again. Read more
We used this travel agency and this representative was our contact. Our representative was responsive and timely on all questions and logistics that we discussed. She created an itinerary that included our preferences and was cognizant of our guidelines and needs. Her resource people in Argentina and Brazil were... Read more
This was a bucket list trip and this travel agency made it possible! We made a few very last minute additions to activities which were all managed well. The hotel selections were great, particularly in Mendoza, Bariloche and Valparaiso. I would not hesitate to recommend this agency and Zicasso! Read more
Our travel advisor was patient, helpful and able to adjust our arrangements as we were clearer on what we wanted to do. She arranged a skype call with us to discuss our plans. Her advise on experiences for us turned out to be very good. We could have done with more detailed information about exactly what we were... Read more
Our travel agent and her associates were outstanding. She worked long hours with us to help us develop our itinerary. She was patient in answering our questions and always willing to change things per our desires as our plans developed. We went to several countries in South America over a four week period and our... Read more
I don't think we got the best agent for what could've been an amazing family trip. We traveled with our children (9yrs & 13yrs old) throughout Argentina over the past Xmas holiday season - Buenos Aires-Ushuaia-Calafate-Bariloche-Iguazu-Buenos Aires. I have a keen interest in travel and hotels and knew pretty... Read more
This was one of my favorite vacations we have taken in our 25plus years as a couple. Everything was fantastic and our representatives and all the company's travel agents were very attentive and supportive throughout the planning phase as well as while we were traveling.
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.