My overall experience was less than what I expected. First of all, we had three different guides in Beijing, Xi'an, and Shanghai. The young lady guide in Beijing was very friendly and she gave us some options when we were dining. I thought that was nice and she was very friendly and the time management was better.... Read more
My husband and I and our daughter and her husband recently spent a 16-day trip to China with this travel company. Included in that trip were visits to Shanghai, Beijing, Great Wall at Mutianyu, Chengdu, Langshuo, Longji and Hangshou, a total of one bullet train and 3 domestic flights.
Their recommendations turned out to be some of the best parts of my trip. Everything was handled very well and each detail including transportation was organized and flawless. I was very surprised by the level of service. The recommendations were not standard tourist destinations and included some very off the... Read more
Great trip. Great company overall. No mishaps. Well organized especially booking/ planning last minute. Our agent was great. Our guide in Beijing was great too. I would've given 5 stars but for the guide in Xian. Nice person, reasonably good English but for lack of a better term- we just didn't click! I think she... Read more
We took a three week trip to Japan ending with a few days in Beijing organized by this travel company through Zicasso. This was a high school graduation gift for our twins and the brief was to organize a memorable, fun holiday with a high educational value. Our goal was reached in full. Our travel company was very... Read more
Excellent trip; one of the best of my life. Even with such a short notice to organize my trip since I contacted you a month before, you arranged everything perfectly: the itinerary, the hotels, the guides, transportation, etc. all was very well coordinated. You make the experience wonderful; you add different... Read more
The travel agency was very good with making all the arrangements as well as hotel and flights and they were very responsive to our inquiries. The guides spoke English well enough to give us the tourist information. But 3 of our 5 guides did not speak Englsish well enough to unrest and our questions well so all we... Read more
Our China travel agency did a very good job of scheduling the trip and rescheduling when necessary. The guides in each location we visited were friendly and committed to being helpful. There were times when the language barrier was an issue, but no more so than during other international trips. We underestimated... Read more
I very much enjoyed my trip. I have no comments on how things need to be improved, everything was perfect. I was very impressed with the economical cost of our trip, the food that was included, the quality of our hotels and our guides. Our guides went out of their way to make sure we saw things that were not even... Read more
Our China travel agency was a pleasure to work with. They helped us customize a trip for me and my fiance based on what we wanted to see and do. Their standard strips were great inspiration to our customized adventure and the team and the company was highly responsive and accommodating throughout our planning... Read more
Our family trip to China exceeded my expectations. From the wonderful guides, to the lovely accommodations, to the many activities geared especially to my family, to the seamless travel.... really, I cannot say enough good things. It's been a month since our return and I can't stop raving about it. I would be... Read more
Our trip with this China travel company was overall a very pleasant and memorable experience. The tour guides were very knowledgeable, friendly and pleasant to be around and all but one spoke very good English. However, I do feel that for those over 65 years old, I would recommend that you offer some alternatives... Read more
Our trip to Yunnan was a real adventure, ranging from long mountain treks, through buddhist temples and catholic churches to an experience of the villlage and city life around the province. Our guides didn't push us around, and especially our trip to... Read more
This was our third trip booked through Zicasso and all have been great. Our travel agency was a good choice also. All the drivers were very professional and the guides were very knowledgeable and spoke English quite well. They were always on time and were well organized. Everything went off without a hitch,... Read more
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