First and foremost I would like to praise our agent. As far as I am concerned she is a remarkable agent who diligently and timely oversaw each detail of our fully customized trip and resolved to our satisfaction any issue before or during our trip. Zicasso should be very proud of this agent, she is a keeper.
Trip was well planned and arranged accordingly. Hotels were fantastic. Our travel agent in China was available anytime when we had questions, she did so good, I would recommend her to my friends. Read more
We were SO very pleased with every aspect of our trip. Our agent, Christina, listened very carefully, responded quickly. We were in communication with her over a few months, and she never tired of our questions. She had quite a few good suggestions for us, as it was obvious she knew how to handle our requests,... Read more
Wonderful experience. Tour guides friendly and on time. The company provided everything I needed for the china visa and Christina in the office was always quick in responding to questions. Thank you! Read more
Working with Christina from this China travel company to plan this trip was a wonderful experience! She was beyond helpful with suggestions and was always prompted in her response. We spent 2 months going back and forth to customize our tour. Once in China the trip went smoothly and all of our guides and drivers... Read more
Our travel specialist at this China travel company was helpful right from the beginning. We exchanged numerous emails to plan our perfect and complicated trip. Throughout the trip, she was available and dealt with issues appropriately and timely. We had a great time and it wouldn't have been the same without the... Read more
Our trip to China was amazing and completely hassle-free. This China travel company completely understood our spirit from the beginning, and tailored the trip to have the right balance between adventure/activity and relaxing experiences. They were always reachable immediately before and during the trip - felt... Read more
Our trip in China was very rewarding. We asked to see art and historical sites as well as gain an introduction to modern China. We also asked to see natural beauty. We were very pleased with the itinerary.
Excellent professional service right from the early planning stages. They truly understood our family requirements and what we expected from the trip. Really easy to reach them by phone and they were always eager to help. This trip was one of the best experiences we've ever had. Read more
Our agent was wonderful and flexible to work with in the planning stage. Our hotels were wonderful and some of our guides were terrific and knew the history and culture of theri respective sites namely, our guide in Lhasa, Peter who hiked with us on the Great Wall, and Eric who showed us Hong Kong. All guides were... Read more
This is the first time we have used a other custom trip planning service. Overall we were pleased with the final result and we are sure that we could not have had the same experience on our own. Our travel company, and in particular our tour operator, did a fantastic job planning our itinerary and... Read more
Our travel company was extremely responsive while I was planning the trip. I told them what I wanted to see and they made recommendations. Together we planned a wonderful overview of China. We discussed each facet of the trip nearly everyday! They were extremely knowledgeable and sensitive to my ideas.... Read more
Our China tour operator's service and personnel were professional, thorough and knowledgeable. We developed a fairly complicated 17 day trip with our travel agent who handled all of our requests, changes and questions as our travel adviser. She gave us suggestions on sites, events and attractions throughout the... Read more
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