Working with this travel agency was awesome in planning my European Vacation. We visited Prague, Vienna, Austria and Munich. They were extremely helpful from the beginning planning stages and all throughout the trip. They made excellent suggestions of sights to see as well as setting up all of our transportation, ... Read more
A wonderful trip, meticulously planned for us. All private transfers and local sightseeing at each destination were done professionally. Agency representatives were always on time for transfers or sightseeing. Hotels were at ideal locations. Read more
Once again, our travel company greatly surpassed our expectations !!! This is the third trip they have planned for us and all three trips - Paris, Amsterdam, Belgium and Great Britain, and Prague, Austria and Budapest have been spectacular to say the least. Our travel representative and the entire team with this... Read more
We were extremely pleased with our recent trip to Europe. Our agent's professionalism, attention to detail, and willingness to work closely with me to plan some unusual side trips helped to make our trip truly memorable. Although this company only handles the ground portion of the trip, our agent connected us to an... Read more
We visited Hungary, Austria and the Czech Republic. We walked around the big cities and drove the countryside and small towns. It was a packed and complex itinerary, compounded by the refugee crisis concurrent with our visit. Our travel style is to work with travel companies with true and proven LOCAL experience in... Read more
I would definitely recommend this agent from this European travel company (based in Zagreb in Croatia). She helped organise and execute a fantastic vacation for me and my partner to Poland, Czech Republic and Croatia in August/September.
Without a doubt this was one of the best organised vacations I have ever... Read more
My family and I (8 people) recently returned from a 23 day trip to six countries in Eastern Europe. The detailed itinerary was planned working with this travel agency and its CEO. My overall rating for the experience was excellent! From the planning stages to the execution everything was practically flawless. ... Read more
Our agent was exceptional in every way. She provided us with a binder filled with everything we would need for our trip, including recommended restaurants in every city we visited. She even went so far as to cover the cost of eating at our hotel when there was a slight mix-up. We stayed in 5 different hotels, took... Read more
Our agent with this European travel company was a pleasure to work with as she is very kind and thoughtful. Unfortunately, I think the company is too busy so there were a few hiccups along the way. Many responses to emails were delayed. I believe our early itinerary was put aside due to an influx of spring... Read more
This is the second time we have used Zicasso and it won't be the last. We used them on a trip to Italy and now this trip to Budapest with a visit to Prague. The service we received was excellent and there was followup while on the trip to make sure all was going smoothly. Our contact met us at our hotel and covered... Read more
Our European travel agency was terrific to work with. Offered great options and handled all the details. Would most definitely recommend this company to anyone who is planning a trip to Eastern Europe. Read more
Just returned from a week long wonderful trip to Prague and Vienna booked by our agent at this European travel company. Our agent booked our hotels and airport transfers and arranged for two city tours and a day trip to Cesky Krumlov. Both hotels were... Read more
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