The travel planner at this travel company arranged a trip perfect to suit my needs, active but not overwhelmingly so. But, oh so memorable, terrific fun and with perfect hotel accommodations. Did I mention that the food was simply superior? Read more
Amazing trip! The accommodations were first class and exceeded my expectations. The Hotel in a Helsinki was a little gem and convenient to everything. The travel agency made it so easy and their personalized app for the trip itinerary kept us organized. Read more
This trip was a once in a lifetime vacation. Our travel company planned every detail as I requested and met all my expectations. They really do a fantastic job of coordinating and planning. Definately would recommend to anyone planning a great holiday. All the planned tours and trips were great. The one on... Read more
From the beginning of planning our trip to the last day in Finland, both Zicasso and this travel company we an absolute joy to work with. Our travel planner and the travel team were attentive to every detail and desire that we asked, they helped facilitate my proposal with the hotel in Kolari and created one of the... Read more
My wife has retired and I have started the process of retiring and want to do more travel. We have the resources to travel comfortably and were looking for someone to put that kind of trip together for us. Our first trip in this phase of our lives was done through a... Read more
Our trip was wonderful, there were a few hickups along the way. They did address issues we had. We ha only one bad issue we were booked for a sled ride to see northern lights. Tour company had us for snow shoeing. Was a very hard tour for us but was out last day in Finland so we went with it. Other than that. Our... Read more
My trip to Northern Finland was everything that I had hoped it would be. Excellent trip to the boutique hotel in Ivalo and glass igloos in Kittila. The flights were set up by Zicasso’s flight experts and made everything very easy for me. The travel company did an awesome job setting up the itinerary. They set me up... Read more
Well organized and planned for time frame. I liked that since we stayed at remote resort that both breakfast and dinners were included. Stayed within our budget, which is always appreciated. We had slight issue with COVID tests coming home, but the travel designer was always available to help with anything! Read more
This travel team planned a very enjoyable trip and I appreciated their attention to detail. Our trip planner was also great to check on us during the journey. Their App was especially helpful before and during our travels. It Made everything so much simpler. The one suggestion I have would be to ensure they are... Read more
Great holidays and adventures in the extreme weather since we are from tropical countries. Beautiful winter wonderland in Lapland. Really enjoyed all the activities there. Mirka, the guide in Lapland is great.
The travel company is reasonably good with only few minor miscommunication with the trip planner, i... Read more
We loved our travel route and our private drivers. The cities we visited were outstanding - we especially loved Vilnius. We had a minor hiccup with our transfer to the ferry to Helsinki, but all's well that ends well - we made it in time and our travel company even sent some champagne to our room in Helsinki for... Read more
The trip was wonderful with the most memorable experience being traveling across Norway by train, bus and boat. The boat ride through the fjords was spectacular and I'll remember it for a lifetime. Estonia proved to be fascinating and having the guide with us all day was as knowledgeable as ours made it that much... Read more
This is the second time I have engaged this agent. I worked with her 2 years ago when we went to Austria, Germany and Switzerland and the trip was so well organized that I chose her to plan our trip to Denmark, Norway, Sweden and Finland ( with a day trip to Estonia.)
For this trip, our agent was outstanding... Read more
We have used Zicasso a number of times and had seamless experiences. Unfortunately, this was not the case this time. We were told that our final paperwork would be sent to us before our departure. When we didn't receive it, we were then told that our guide, upon meeting us at the hotel, would give it to us. This... Read more
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