Excellent suggestions were provided by our travel representative for a fabulous trip! Our travel representative was responsiveness to our needs with all aspects of planning. Well-organized travel materials were provided. Read more
This travel company was a dream. We had never used an agency to plan our trips but were hoping for a fabulous trip even though we had almost no time to plan it. We made a leap of faith, based upon glowing reviews, and were richly rewarded. Their team contacted us immediately, listened to our requests, and... Read more
I have to say that this is a top notch, customer-oriented company. Details were well thought out and taken care of. Information provided in much detail. Every single staff member or associate that we dealt with were friendly, accommodating and appeared to really care for us. Read more
Great location, ambience and quality of hotels. Perfect tour planned with lots of different variety of sights without being overwheliming or boring. Absolut fantastic support with phone contact and immediate problem resolutions if anything ever was needed. This was our best Germany trip - thanks to our travel... Read more
Our travel agent sold us on the first call -- she was attentive and understanding and keenly interested in what would make this a memorable family vacation for a family of four that included two older teens. We asked for local gyms (real muscle-head places for our elite athlete son) and she found something perfect... Read more
We just got back from our trip Budapest, Vienna & Prague, and it was awesome. This is now the second time I use Zicasso (it won't be the last time) and everything worked like clockwork, from the first email contact right through to actually arriving at our destinations and organization, it was... Read more
trip was fantastic and this travel agency was near perfect. we could not have had such an enjoyable vacation without them. attention to detail during planning stages and incredible flexibility during the trip made it all work seamlessly. we've used vacation planners before in various locales, but these agents are... Read more
We returned from our trip to Germany about a week ago and are still talking about the wonderful sights and adventures we shared as a family during those 9 days. From start to finish, our travel agents and the whole team were a delight to work with. They used a detailed questionnaire to assess our family's... Read more
The trip was well planned and the tours were selected wisely to cover the highlights in each country. The communication needs to be improved and the documents should be prepared and provided well ahead as per the agreement. The air tickets should be purchased with check in luggage options not the cheapest... Read more
The trip was very well organized. We had 3 generations of family participating and the late addition of 2 friends. Our agent did a great job of making all the pieces come together! She was excellent with her communication before and during the trip. The travel documents were very well organized and helpful each... Read more
Our travel agency arranged wonderful private guides when we visited Prague, Vienna, Munich and Budapest. The hotels they arranged were in perfect locations for touring the historic parts of the cities. They arranged transportation between cities that worked smoothly, with reliable drivers meeting us at train... Read more
Our trip to Germany was great! we been putting off this country for past two years but we are glad that we visited. From day one to end it was flawless trip. This travel agency did a fantastic job arranging all the private tours and guide for us. Every staff members and all the guides were very informative and... Read more
Overall the trip was excellent and the company did a fine job of organizing the trip. The only issue we had was the fact that our contact was unavailable and we were assigned another contact, and this happened at the same time period that one of our drivers was over a half an hour late to pick us up. That same... Read more
Due to our youngest daughter choosing to do her study abroad in London, England, our family of four decided to travel to Europe this year. We agreed on planning for a two-week trip traveling to the top four countries we’d like to visit. A few years ago we traveled to Australia and we used Zicasso to find a travel... Read more
Great service from planning all the way through Holiday. Each stop was waiting for us and prepared. No option left off detailed itinerary, leaving loads of flexibility dependent upon our pace and preference for the day. Would most definitely recommend to anyone looking for a memorable vacation in Germany. Read more
The travel company provided great suggestions, worked easily for revisions to our itinerary, and provided great support during this trip with my 14 year old grandson. I enjoyed not having to plan this trip by myself and spend hours looking at places to stay, car rentals, driving, etc.
In today's ever changing world, no travel can go 100% according to plan. Regardless of how well you plan and confirm, problems do arise, schedules change or communication sometimes fails. What is essential in selecting a travel advisor is how well they perform when the unexpected happens. Their availability and... Read more
Trusted Reviews of Travel Agencies & Tour Operators
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.