This company planned an excellent honeymoon in Japan for us! Our agent listened to everything we wanted out of the trip: hiking, classes, personal tours, a mix of urban and rural experiences. He sought our input on what activities we'd like, but he took care of all the nitty-gritty details. It was clear... Read more
My wife and I decided to go to Japan for our honeymoon and wanted our entire trip planned out to make the most of Japan. We wanted it to be tailored around food and the best experiences possible. We have travelled overseas quite a bit together, and with the utmost sincerity and objectivity, our travel agent created... Read more
Our travel agency did a fantastic job planning our trip! We hired a travel agent to plan and manage the minor details of the trip, so we could focus on the main sites/experiences we wanted to see while there (and focus on our wedding before leaving). After a couple of consultations we were able to decide on an... Read more
This travel company- in particular, our agent, was fabulous to work with. Under our agent's guidance, we put together a rather complicated 10 day trip. She worked with us every step of the way to accommodate all of our requests to help make our trip a very memorable one. Our travel company obviously pays great... Read more
I cannot say enough about our visit to Japan. The entire experience was amazing. Rich, his staff, and the guides he arranged for us, did an outstanding job. They listened to us when we told them what we wanted, and then they took it up a notch! The country is beautiful, refined, courteous to a fault; and we... Read more
We are still talking about what a great trip this travel company and our agent planned for us... The trip missed nothing and we experienced almost every nuance of the Japanese culture and the unique itinerary was nothing short of perfect! Our agent, having lived in Japan, was able to coordinate all the trains and... Read more
My husband and I had a wonderful trip to Japan. During the pre-trip stage, an excellent Japan expert, Laura, helped me in shaping the itinerary and making decisions about what to see and do. With the help of the Japanese office, the train schedule, guides and hotels were selected. Before we left on our trip we... Read more
We had an excellent experience with this Japan travel company. They planned our 9 day visit to Japan with a very well balanced itinerary that met all of our requests -- sightseeing in Tokyo, climbing Mt. Fuji and experiencing Japan's culture in Kyoto. Our two teenage daughters were on the trip too and they both... Read more
We had a tremendous time with a party of 10 (my four kids plus one friend each) and this travel agency exceeded our expectations in every way. We did Japan first (we had been one time before in 2002), then S Korea (our first visit there). Though the trip was expensive, our travel agency put a lot of meticulous... Read more
I am very impressed with the attention to detail that our agency provided for this trip. Travel to Japan was completely new, and my daughter and I had no clue what to expect. From the moment we arrived at the Narita airport in Japan to returning to leave, we had a wonderful time. Our travel agency chose... Read more
This Japan travel agency was awesome! Our ten night itinerary in Japan was perfect for a first trip. We loved the pace and traveling independently with their assistance. The accommodations were great, well located. The guides were enthusiastic and on time. We liked having a guide for a day or evening to help... Read more
Our Japan travel agency worked with us to develop an itinerary that fit our needs and our limited schedule. The result was outstanding! We were able to move at our own speed yet see an amazing amount in the time we had. Our guide for two days was attentive and flexible, modifying our tour on the fly as needed to... Read more
The tour company we found on Zicasso was an excellent referral. They were well organized and communication was optimum. Their travel books: one for our itinerary where each day was spelled out and the other book for information about our place of travel was outstanding. We have traveled with many tour companies,... Read more
The Japan tour company met and exceeded all our expectations. The agent who planned our trip, was very responsive to our concerns, and to planning a trip that met our needs and wants. All of the hotels we stayed at were great (with the exception of one in Kyoto that had some heating issues and even it was great... Read more
Our trip to Japan was excellent. Other than a bit of unexpected snowy weather, the arrangements were great. Our travel agent was very patient and helpful with all my pre-trip requests and changes. She was VERY responsive, which was very important to me. The only reason I didn't give 5 stars is because there was a... Read more
Great pre- and during-trip support and attention to detail. Logistics and advance info were flawless. This let us enjoy our trip to the fullest rather than worry about lodging and logistical issues. Read more
We really enjoyed the trip. Our travel agent did a wonderful job organizing it for us and he provided plenty of guidance throughout the planning process. Transportation recommendations during travel days (e.g. when to take taxi vs. train/subway) and directions from station to hotel was great. The details provided were... Read more
As a business traveler, I was highly skeptical of using a travel agent to plan a trip for me, but given that this was meant to be the trip of a lifetime, I wanted to at least explore the possibility. I was absolutely blown away by the trip that our Japan tour operator put together for us. Some of our favorite parts... Read more
A+++++ rating for this company and Michelle (my advisor). I plan many trips all over the world. This company was by far the best I have ever used!
I chose them for 3 main reasons: After only 1 email it was obvious that they understood exactly what I wanted, their prices were competitive and their communication was... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.