Japan Travel Agents & Tour Reviews

4.8403
4.84 out of 5 stars
4.84 stars based on 670 reviews

Real customer reviews for Zicasso’s Japan tours referral service.

We match travelers with top travel agents and tour companies.

Japan Trip Review: Hakone, Tokyo, Kyoto, Mt. Kintoki, Mt. Fuji, Hiking, Tokyo Disney, 2-Week Vacation

4

by traveler 

Jack Y.
Overall this was a good trip, and Scott did a nice job of putting together the itinerary and managing the logistics. On the plus side, the hotels were quite nice and well located, and the itinerary was well-conceived. All of the tour guides were friendly and well-meaning, although they varied quite a bit in terms of... Read more

Japan Vacation Review: Tokyo, Kyoto, Sendai, Miyagi, Yamagata, Ginzan Onsen, Markets, Shrines, Temples, Ryokan, Mt. Haguro

5

by traveler 

Joseph S.
Ultimately a flawlessly executed trip. We had worked with the travel agency for years through Covid, which has forced us to postpone our initial trip planned for October 2021. Carl and his team stayed in touch with us and we worked together to update / evolve our trip itinerary based on changing conditions brought on... Read more

Japan Honeymoon Review: Tokyo, Hakone, Gokayama, Hiroshima, Osaka, Kyoto, Tea Ceremony, Ryokan, Local Cuisine, 2-Week Trip

5

by traveler 

Maura D.
We had an unforgettable 2-week trip in Japan organized by Himanthi and her team at the travel agency. This was our honeymoon and we couldn't have asked for more!
We had a preliminary phone call with Himanthi so that she could get an idea of what kind of hotels and experiences we were interested in and then she... Read more

Japan Luxury Tour Review: Honshu, Hakone, Culture, Cherry Blossoms, Ryokan, 2-Week Trip

5

by traveler 

paul n.
We wanted an immersion in the culture of Japan while seeing sites that should not be missed for first timers. With that in mind I asked Scott with the travel agencyl to stay on the main island of Honshu and minimize one night stays and travel time. He came back to me with a fairly detailed itinerary of what cities we... Read more

Japan Tour Review: Hakone, Osaka, Local Cuisine, 1-Week Vacation

5

by traveler 

Alex D.
Himanthi was incredible! This was our first trip to Japan and she planned it in record time considering we only decided to go about three months before hand. Was so organized, she really prioritized our requests to pack in as much as we could in one week and every booking, transfer, and guide went off without a hitch!  Read more

Luxury Japan Anniversary Trip Review: Hata, Harie, Nara, Farming Villages, Culture, Local Cuisine, Hiking, Bike Ride, 2-Week Tour

5

by traveler 

Margaret G.
Every five years my husband and I do a long trip somewhere for "big" anniversaries.This is my husband and my second big trip using Zicasso.  Our first trip was an incredible journey through Scandinavia five years ago.  Part of me thought it was just dumb luck we got the best travel agent/support team on the planet for... Read more

Japan Tour Review: Fushimi Inari, Nara, 10-Day Vacation

5

by traveler 

Gretchen R.
The travel agency did a wonderful job and took care of us every step of the way.  They listened to what we wanted for our trip and delivered exactly what we requested.  I would definitely use them again. Read more

Luxury Japan Travel Review: Tokyo, Hakone, Kyoto, Osaka, Hiroshima, Ramen Food Tour, Cooking Class, Bike Ride, Rice Fields, Museum

5

by traveler 

Lawrence W.
This company is hands down the best travel agency I have ever dealt with.  From the initial contact where we exchanged ideas on the goals of the trip, to the development of a comprehensive itinerary, and finally to its execution, Alex was perfection personified.  The trip was flawless.
I can not say enough about... Read more

Japan Family Travel Review: Tokyo, Kyoto, Osaka, Snow Monkeys, Temples, Local Cuisine, 9-Day Trip

5

by traveler 

Olivia A.
The travel agency was a great match for our family's budget, timeline, and agenda.
  • They did an initial video call to make sure they knew what we wanted out of our trip.
  • Their responses to our questions prior to the trip were timely.
  • I would not make any changes to the recommended itinerary that
    • ... Read more

Japan Trip Review: Yokohama, Culture, 1-Week Vacation

5

by traveler 

Anibal Q.
The travel company was extremely helpful in customizing my trip to include some of the more unique sites despite the time crunch and budget constraints. Any questions or accommodation requests were answered thoroughly and quickly. As for the trip itself, all of our tour guides were very friendly, adaptable, and... Read more

Luxury Japan Vacation Review: Tokyo, Takayama, Ryokan, Naoshima Island, Bike Tour, Culture, 10-Night Travel

5

by traveler 

Joann B.

     We had waited 3 years for our Japan trip do to COVID.
    Our agent Himanthi was great at listening to the experience that we wanted.
     The trip was amazing, and we also had some WOW experiences that we were hoping for. Read more

Japan Vacation Review: 10-Day Travel

5

by traveler 

Danny N.
The travel agency was amazing. Scott and his team were very responsive to all my questions. The travel plan that they created for us was excellent. Our trip with the guide hit all the famous places plus more. Unlike the big tour, we could enjoy some locations for a bit longer, taste the food and take plenty of... Read more

Japan Travel Review: Kyoto, Nara, Tokyo, Hakone, Mt. Fuji, Ryokan, Tea Ceremony, Private Tours, 10-Day Trip

5

by traveler 

Terri C.
Himanthi was incredible!  She was very easy to work with in tweaking and modifying our itinerary.  When one of the things we had wanted to do wasn't available she immediately suggested alternatives and got them booked for us.  She also helped us via email with questions we had while in Japan.  The private day-guides... Read more

Japan Honeymoon Tour Review: Culture, Cookink Class, Ryokan, Tea Ceremony, Samurai Experience, 12-Day Trip

5

by traveler 

Marlene E.
We did this trip for our honeymoon, and our experience with the travel agency was amazing, they were on top of things at all times, they were very attentive to the details, and resolved all the doubts we had prior to our arrival and during our trip. This trip was an unforgettable experience, we enjoyed so much... Read more

Luxury Japan Trip Review: Takayama, Kanazawa, Kyoto, Osaka, Tokyo

3

by traveler 

Jacqueline J.

The initial planning with this travel company was very good. Because Japan had been closed to tourists until the fall of 2022 we changed our travel dates and they accommodated the changes for us, so pre-trip I would rate them as 4-5.
However just weeks prior to our April 24 departure there were some very... Read more

Luxury Japan Travel Review: Kyoto, Hakone, Naoshima Island, Museums, Buddhist Ceremony, Art, Hot Springs, Local Cuisine, Culture

5

by traveler 

Carol H.
Our trip to Japan was truly memorable. Our itinerary offered a variety of experiences and locations combining culture, city and rural, local cuisine, beautiful scenery and range of accommodations.  Our guides were very knowledgable and competent - it was a pleasure getting to know them. The itinerary information... Read more

Japan Vacation Review: Kyoto, Hakone, Harie, Culture, Temples, Shrines, Hot Springs, 2-Week Trip

5

by traveler 

Donald G.
In late 2019 we booked a trip to Japan through our travel agency that was to happen in Spring 2020. Then Covid appeared and the world shut down. During the delay, the company was clear and timely in communication as we tried to reschedule our trip a few times, hoping Japan would allow tourists again. After 3 years... Read more

Japan Trip Review: Kyoto, Ine, Tokyo, Mt. Fuji, Hiroshima, Cherry Blossoms, Ryokan, Tea Ceremony, History, Local Cuisine

5

by traveler 

Darrel P.
An epic Japan trip that was 3+ years in the making. We started working with Scott and team in late 2019 for my wife's dream trip to Japan. Then COVID shut everything down. Scott stayed in regular contact as the years rolled by. Finally, we were able to take the trip this spring. Thanks to the work of Scott and team... Read more

Japan Luxury Tour Review: 2-Week Vacation

5

by traveler 

Brian T.
Our trip to Japan with this travel agency was amazing! I have never worked with a travel company that was so consistently attentive and communicative. Himanthi, our agent, was the best I’ve ever worked with! Her recommendations and organization were top notch. We stayed in some of the best hotels we’ve ever stayed in... Read more

Luxury Japan Tour Review: 21-Day Vacation

5

by traveler 

Genie T.
I highly recommend Jeff and the travel agency.  Jeff created a self-guided tour for us 4/2023.  We discussed our desires (we are not fans of local tourist areas) and with Jeff's help created the Japan trip of a lifetime.  At the time of our initial discussion Japan was just exploring post-Covid reopening. Jeff worked... Read more

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