My husband and I are speechless!!! Our travel planners at this travel company, were impeccable hosts. We asked for an adventurous and romantic 10 days in Costa Rica and they delivered more than we could have expected. They had everything planned out for us from each hotel, private travel, and outside excursions... Read more
The travel specialist was very responsive and knowledgeable. He checked in daily to ensure everything was going all right. Everything throughout the trip went smoothly, and any time we had a question he was available to help. He is client focused and we would definitely recommend working with his company. Read more
Our travel specialist created an exceptional experience for us. They took time to work with us during the planning to accommodate our requests and interests. Our travel specialist also supported us during the entire trip ensuring we had everything we wanted/needed. When we had a couple unexpected issues, she and... Read more
We had a once in a lifetime trip to Costa Rica. Our travel agent gave us everything we asked for and respected our rather tight budget and timeline. We wouldn't have been able to do it without our travel agent! Read more
We made with the travel company a fantastic family trip to Patagonia, Chile & Argentina, from Dec 21st to Jan 3d, the 6 of us. Torres del Paine, El Calafate, Ushuaia, Buenos Aires ... a dream turned true thanks to the travel company.
Based on the contacts offered through Zicasso, we choosed quickly the... Read more
Wow...talk about the ultimate in customer service! This travel company is an amazing travel agency, and we are so grateful to the trip planner's for an outstanding trip to Costa Rica! The itinerary prepared for us was perfect...great activities each day...the tour guides all showed up as scheduled, according to... Read more
This was my first trip with this travel team so I was a little unsure of what to expect. I was extremely pleased with every aspect. We were met at every juncture; every airport, bus and train by a representative. The hotels were always more than we expected. The location of the hotels was perfect!
There are not enough superlatives to describe how our travel agent created a fun filled and luxurious vacation for my wife and I in Costa Rica. The trip was truly outstanding. What made it most incredible is the process of planning the trip, and having every event go off without a hitch. My wife and I were... Read more
Our trip was fantastic; from the moment we landed, met our driver and ventured out into the paradise, called Costa Rica. All hotel accommodations proved to exceed our expectations, however, at the hotel in Monteverde staff made us feel right at home. We felt so happy there that our departure filled us with sadness... Read more
These agents were incredible travel planners, hosts and guides! They definitely planned the right trip for us. We cannot say enough positive things about them. Our travel planner listened to all our travel goals and desires, made great suggestions, organized a smooth running, fun and exciting trip. There is so much... Read more
Our trip to Peru exceeded our expectations on every level. From my very first interaction with her, this travel agent demonstrated her care and concern for understanding the needs of our group, and the experiences we had while traveling confirmed at every step that she not only understood our needs but had to the... Read more
We had such wonderful time! Thank you for your attention to details and organizing so well for our family of seven. The timing of the flights, trains, tours, and relaxation time was perfect for us. All the tour guides were kind and accommodating. The Inka trail was a highlight for all of us coming through the Sun... Read more
We finally got to Peru after 2 reschedules due to circumstances beyond our control on 27 April 2019. From our first encounter with the guide who met us at Lima airport at 1 AM local time to our farewells 10 April 2019, I felt that we had received the best value and superior guides than we had expected. ... Read more
Magical experience - before I articulate why this was such an amazing experience I think it's important to provide some context. My family and I are very experienced travelers and have been to over 50 countries across the world for both business and pleasure. We were hesitant to use a travel service, as we always... Read more
Zicasso was AMAZING from start to finish in the planning our perfect family vacation to Costa Rica. When starting the planning process, they listened! We explained our desires for what areas we wanted to visit, the types of activities that we wanted to incorporate into our vacation, and our accommodation needs. ... Read more
My husband and I adopted a baby girl from Guatemala when she was 8-months-old. We have always told her that we would return with her to Guatemala someday so she can see her birth country. She is 15 now, and we decided it was time to return during her Spring Break. We were only in Guatemala for three days in 2002... Read more
I haven't used a travel agency for 25 years until I tried to put together a trip to Chile on my own. We are easy, flexible travelers and it has been relatively easy to plan our travel and make reservations via books and internet. But I have been converted. Starting with email contact for an introduction, we made an... Read more
We had a once-in-a-lifetime experience in Costa Rica thanks to the world class excellent customer service of our travel company. Both of our travel representatives were amazing hosts in their country. Their love for all things Costa Rican is apparent in all they do. From welcoming our family at the airport to the... Read more
We made inquiry about Costa Rica from Zicasso with the intent of arranging a trip of about eleven days. This travel agency called us at our home the very next day with offers to help plan just the type of trip that would be most enjoyable for us. I was amazed at how quickly they responded. Throughout the planning... Read more
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